About us

Our story, the people underpinning it all, and the values that drive everything we do.

Zia, Chelsea, Marcus, Gustav, Ruby and Kate from the Business Mastery team smiling together in front of the office bookshelves

Our story

Where it all started

In 2017, I was managing a $1M marketing budget for a luxury vehicle retailer when I started a marketing consultancy on the side. It was during that time I had two realisations that changed the direction of my career.

First, I saw just how many business owners were trying to navigate the complexities of running a business without the foundational knowledge or support they needed. Second, I realised that helping people develop themselves and their business was a deeply held passion.

That led me into business coaching and, eventually, to starting Business Mastery here in Christchurch in 2018. An admittedly risky move, with two kids under two, and a home reno in full swing.

Since then, we’ve grown from a one-man show into an experienced team. Gustav and Kate have joined me as coaches, bringing their own expertise across people, leadership and finance. And our small but mighty support team keeps everything moving and, most importantly, creates a great experience for our clients.

The business has changed a lot since my one-man-show days - the reason we’re here hasn’t: To grow great leaders in business.

We’re excited about what’s next - and we’d love you to be part of the story.

-Marcus

Marcus working at his laptop with his baby on his lap, under a whiteboard reading “The biggest risk you can take is to do nothing”

Timeline

  1. Marcus presenting at an early coaching workshop
    The first Business Mastery company car parked on a leafy street

    First company car

    Early 2018

    Marcus starts coaching business

  2. Marcus with Sophia and a colleague in the office

    2019

    Sophia becomes our first employee

  3. The Public Trust Building in Christchurch, with a laptop on the lawn in front

    2020

    Moved to the Public Trust Building

  4. Marcus at his desk holding his baby son, with a laptop open in front of them

    2020

    Covid 19 lockdowns, coaching via zoom

  5. Gustav Bessinger smiling in the office

    March 2023

    Gustav joins as Finance Coach

  6. Business owners around the boardroom table at the first Boardroom group

    2023

    First Boardroom Group launches

  7. Four of the team standing in front of the Business Mastery sign at the Sydenham office

    2024

    Moved to Sydenham. Zia joins the team.

  8. Kate Kennedy, arms folded, smiling
    Ruby Williams smiling
    Marcus and Gustav laughing together

    2026

    Team growth - Ruby joins, Gustav becomes partner, Kate joins

  9. 20XX

    What next? More coaches? New Location?

Vision

A world where every business owner is performing at their potential.

Because we believe that when businesses are led well, it’s not just the owner that benefits. Their team, their family and the communities around them all thrive too.


Mission

100 owners to $1M net profit.

We will achieve this by delivering world-class coaching that:

  • Sees the owner as the real talent.
  • Coaches the person, not just the business.
  • Creates extreme accountability.
  • Prioritises implementation over information.
  • Measures what matters - for both us and our clients.
  • Leaves clients feeling supported, challenged, and deeply understood.

Values

  • Generosity

    We go above and beyond

  • Growth

    We get 1% better, every day

  • Essentialism

    We do less, but have a bigger impact

  • Creativity

    We think imaginatively

  • Excellence

    We aim for ‘great’ over ‘good’

  • Connection

    We put people at the centre

Our people

Portrait of Marcus Shaw

Director | Head Coach

BCom, BSc, DIPM, Cert. AC, Cert. AM

Portrait of Chelsea Shaw

Director | Accounts

BCouns

Portrait of Gustav Bessinger

Shareholder | Finance Coach

CA, BCom, BCompt (Hons)

Portrait of Kate Kennedy

Business Coach

ICC Level 1 & 2

Portrait of Zia Lilley

Marketing Lead

BA Hons, Dip Int. Des

Portrait of Ruby Williams

Operations Lead

BDes VisCom

Portrait of Sophia Parsons

Sales Support

Dip Prof Couns

Let’s talk

We’d love to hear about where you’re at - and where you want to go.

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